Getting the Patient’s Voice into the Clinical Record
Patient response is the documentation of the patient’s preferences and responses to a physician’s requests within the clinical record. By paying more attention to their voices, we can finally put our patients at the center of care.
Improve Quality With Insight to Patient Preferences and Values
The greatest untapped resource in health care is the patient. And the best way to engage patients in their care is to assure them that their voice will be heard in treatment and care plan decisions.
An engaged and activated patient can make the difference between health care success and failure:
- Patients who are actively involved through patient response and information prescriptions will make better care plan decisions with their doctors and be more successful with self-management actions at home.
- Physicians who prescribe patients self-management and shared decision making tools can achieve better clinical outcomes, raise patient satisfaction, and increase practice efficiency.
Transform the EMR Into a Two-Way Information Exchange
Today, clinicians can only know the patient’s full story through extended conversations that go beyond current workflow limits. Patient response will allow patients to report their experiences and preferences in a meaningful way within clinician workflows.
Patient response can be thought of like a medical test result that appears in the patient’s record. The physician depends on that test report to help make a better diagnosis or treatment plan. With patient response, the "results" are the patient’s replies to the physician’s request, query, or information prescription of relevant health education—automatically visible and easily accessible to the clinician within the EMR.
Patient response can be accomplished by building on and enhancing the existing HL7 technology standards and interoperability framework of EMRs. With patient response:
- The doctor gets the important information he or she needs in less time.
- The patient gets the satisfaction of knowing his or her voice has been heard.
- The doctor and patient both enjoy the rewards of improved medical outcomes.
Imagine The Possibilities: Use Cases for Patient Response