Give your health coaches the best tools to tackle big health issues
Offer health coaches a single system for triage, care planning, and prescribing education with the Healthwise Care Management Solution. Healthwise Coach for health coaches includes:
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A dashboard to support your call centers and help your health coaches provide fast and consistent triage and effective shared decision making.
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Accreditation-ready content for care plans, mapped to disease management interventions.
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Automated online programs and virtual health coaches to give your members in-depth information and help them create personal plans for the most challenging health issues.
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An easy way to prescribe follow-up materials to reinforce the phone call, including e-fulfillment and print delivery options.
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Reporting on what members do with the prescribed education so you can tailor outreach or reminders.
Reach more members—without adding more staff
The Healthwise Care Management Solution gives your health coaches the tools and programs to extend their value and reach more members. With Healthwise Coach, you get efficient, reliable support for:
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Symptom assessment and home treatment calls. Use the information from the Healthwise® Knowledgebase to guide your calls, and then follow up with related home treatment information.
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Shared decision making. Prescribe decision aids through your health coaches, or use system triggers for automated delivery.
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Disease management and care planning. Provide focused accreditation-ready content with prebuilt education materials.
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Give valuable self-management support to your members who aren’t enrolled in coaching programs.
And you can always add Healthwise® self-care guides and workbooks to the Care Management Solution to support your members who aren’t online.
Reap the rewards of a complete health coaching dashboard
Healthwise is the only company that provides a Care Management Solution that comes full circle. Your health coaches have access to a single health education system for triage, care planning, and prescribing education. And coaches can see what members do with the education, so they can tailor follow-up interventions.
We’ve worked with disease management organizations and call centers for years to ensure that our solutions meet their workflow and education needs. Experience how the Care Management Solution can improve your organization’s workflow and empower your member-education programs with new, engaging tools.
Give members the right tools at the right time
Get people more involved in their health by giving them motivating and easy-to-use content and tools, all in one place. The Healthwise Care Management Solution for members includes a message center for convenient access to specific member education prescribed by the health coach.
People can quickly find new materials that have been sent to them or review previously prescribed information. Their activity is tracked so that you gain insight into how people are using the information and tools.
Explore all the ways you can deliver cost-effective and convenient member services
With Healthwise Communicate, you can give your members immediate access to targeted education that has been prescribed by health coaches or through automatic triggers that you’ve identified using your system data, including:
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Decision aids to help them choose the best option for preference-sensitive care decisions: “Should I have surgery for a herniated disc?” or “Should I take a statin for high cholesterol?”
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Follow-up materials delivered cost-effectively to reinforce information covered during the phone call with a health coach.
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Action-focused information and tools with step-by-step instructions people can use to manage their condition or prevent complications
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Virtual health coaching programs that help people understand challenges like taking medicines correctly, and then help them create a personal plan for making a lifestyle change.
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Automated online health programs that give personalized support and build self-management skills for issues like healthy weight, diabetes, and depression.
Healthwise Communicate tracks member activity so you can see if people are reading the education, if they’re using the tools, and how they answer the questions. This new insight helps you tailor future interventions for better results. This education fits within and extends your existing care planning and care and disease management programs, as well as new initiatives like value-based benefits and incentives.
And you can always add Healthwise self-care guides and workbooks to the Care Management Solution to support your members who aren’t online.
Get all the benefits of an engaging message center
Healthwise is the only company that provides a Care Management Solution that comes full circle. Healthwise Communicate gives your members a single, convenient location to get all the information they need, directly from their health coach, and then it reports their activity back to the coach.
We developed the Care Management Solution using our exclusive combination of user-centered design, plain language, award-winning multimedia, and behavior-change approach to ensure that your members are engaged and satisfied. This means you get a complete solution to improve your workflow and increase quality of care.